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Allstate Good Hands Roadside Assistance Review

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Reviewed byJoel Ohman
Founder, CFP®https://res.cloudinary.com/quotellc/image/upload/insurance-site-images/truthaboutins-live/2020/03/joel-ohman.jpg

UPDATED: Mar 13, 2020

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AAA better watch out. Allstate is making moves to become the most recognized name in the national roadside assistance game.

Their newest addition is the “Good Hands® Roadside Assistance” program.

They also offer roadside assistance via the Allstate Motor Club, which we’ve already reviewed.

So how is this program any different? Good question. Read on and find out.

What Services Do I Get?

The Good Hands® Roadside Assistance program will cover you against any of the following road hazards:

• Towing
• Tire Changes
• Jump Starts
• Lockouts
• Refueling

How Much Does It Cost to Join?

Nothing. Nada. Zilch. The Good Hands® Roadside Assistance program is free to join and pay as you go, which is unique from their other roadside assistance program.

You can join online by filling out a simple form, or by contacting Allstate directly.

And you only pay for the services if and when you need them.

Oh yeah, and you don’t need to be an Allstate customer to get on board with this one (just like the Allstate Motor Club program).

So, really, how much do I pay?

As mentioned earlier, you only pay when you need the service. Members of the Good Hands® Roadside Assistance program will pay the following when stranded:

$75 Per Tow – Specifically, you get 10 miles for your $75 bucks. There is an additional $3 per mile fee after the first 10 miles.

$50 For Everything Else – Tire changes, jump starts, lock outs and fuel delivery (up to 3 gallons). It is not exactly clear if the cost of the 3 gallons is included in the $50. A safe bet is to assume it isn’t, as that is most commonly how it’s done with other roadside assistance programs.

The Fine Print

The services are available in all 50 states for most passenger vehicles and light trucks. Don’t expect to use this service for your commercial vehicles. Only private passenger cars and trucks under 10,000 lbs gross vehicle weight qualify at the prices above.

That’s not to say you can’t get coverage for those vehicles. Higher priced programs are available for heavier duty trucks, motorcycles and recreational vehicles. You will need to contact Allstate for those programs.

Final Word

If you haven’t figured it out already, this isn’t insurance.

Allstate is simply offering, what are hopefully, discounted roadside assistance services via their vast national network of providers.

All at no cost to join. That’s really the kicker here.

If you’re stuck on the side of the road in the middle of nowhere, would you rather find the closest unendorsed “local service shop” and take your chances or call (800)ALL-STATE and have the situation resolved by a service provider who is ultimately accountable to one of the largest insurance companies in the United States?

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